Shipping Policy

The order is sent to the nearest parcel shop or directly to your home where you will receive a message on arrival. Delivery time is usually 1-3 business days before it reaches a DAO, Bring or PostNord shop and expected delivery time is usually 2-4 days after it reaches a shop.

The estimated delivery time abroad is as follows:

USA 7-10 business days

Europe 7-10 business days

Japan 6-10 business days

Customers are responsible for paying for any additional charges that may occur for customs clearance. As customs policies may vary from country to country, please contact your local customs office for further information.

If any package shall be picked up at a specific delivery point, the Customer shall do so within the time specified in the notification. 

Our shipping partners will attempt several deliveries, but if your order is returned to us through no fault of our own, you will be responsible for the extra delivery charge to cover the second delivery attempt, before we resend your order. 

If you refuse to accept the delivery, the package will be returned to us. If you wish a refund, you will still need to notify us. In this case, shipping costs or other fees will not be refunded.