The order is shipped as a package via Shipmondo.com which cooperates with DAO, Bring and PostNord. The order is sent to the nearest parcel shop where you will receive a message on arrival. Delivery time is usually 1-2 business days, but it occasionally takes 2-3 business days in Denmark. The estimated delivery time abroad is as follows:
USA | 5–8 business days
Europe | 5–8 business days
Japan | 4–8 business days
Customers are responsible for paying for any additional charges that may occur for customs clearance. As customs policies may vary from country to country, please contact your local customs office for further information.
If any package shall be picked up at a specific delivery point, the Customer shall do so within the time specified in the notification.
Our shipping partners will attempt several deliveries, but if your order is returned to us through no fault of our own, you will be responsible for the extra delivery charge to cover the second delivery attempt, before we can send your order back out to you.
If you refuse to accept the delivery, the package will be returned to us. If you wish a refund, you will still need to notify us. In this case, shipping costs or other fees will not be returned.